Birmingham OverseasTelegraph Area Office (OTAO)
The Overseas Telegraph Service changed radically in 1964...

Three years earlier, I joined the GPO as a telegraphist and was seconded to the Birmingham office of Cable & Wireless. Roaming the world indeed. I was fortunate to be a direct intake from college and not via the usual route, reputedly (so I heard) the lowest form of human existence, telegram messenger boy.

Mid-1963 saw the opening of two new overseas telegraph area offices (OTAOs) in London and 6 in the provinces, and when the Overseas Tape Relay Unit (OTRU) became operational on 13th January 1964, it swung into action the first stage of the UK's overseas telegraph mechanisation plan.
In that year, we moved to spacious premises, changed our name from Cable and Wireless to the Post Office Overseas Telegraphs and with a three-fold staff increase, we occupied most of the 1st floor of a privately-owned office block.

My first impression of a telegraph office was one of noise. The phone room in the old C&W rather cramped office had a plug and shutter switchboard with 6 incoming and 6 outgoing phonogram positions equipped with Imperial model 55 typewriters. Phonogram lodgement forms were printed on big rolls so no mucking around as in "the good 'ol morse days" with the front form positioned ready for use with another jammed behind it at the back of the platen. I used 55's right upto the end of my telegraph days in 1982 and I still type on one today. We used trumpet and breastplate headsets.

In the Instrument Room, there was hardly room to pass two abreast between the rows of machines let alone swing a cat. We used Creed 7b's for cables to/from telex subscribers.
Our copier was from the ark. No - (pedantic mode ON), it was a precursor to the invention of the mangle. We made tissue copies of all incoming telegrams and dried them on a hotplate, flipping the wet pile of copies over as if you were making pancakes. Is it done yet? A fellow teleg tells me these machines were manufactured in Switzerland and the tissue paper used was impregnated with arsenic which reacted with the ink on the telegram forms. The paper was just the job for cleaning one's spectacles but a warning was put around not to wrap your sandwiches in it.

We had direct telegraph circuits to London together with access to the inland TAS network and Gentex. Gentex was a European automatic telegraph switching network using Type A keyboard signalling. Consulting a 1964 office brochure, the countries connected were Britain, France, Holland, Belgium, Luxembourg, Germany and Italy. I cannot recall using Gentex for Belgium, Luxembourg or Italy and we definitely had access with Algeria as I used to call up Oran many times for a keyboard chat when not busy. Our 3 Gentex outgoing circuits were 7E page printers and the 2 incoming were 11B tape printers.
Good fun was had by practising one's foreign language skills. "Recu Bien?" was a favourite to France and Algeria whilst Germany and Holland all spoke English anyway. I cadged a couple of homestay foreign holidays by 'chatting up' the distant telegraphist.

Gentex Machines

The 11B receiving teleprinters also known as the Creed 47 were the main receivers until our move in 1964. It received on 3/8 inch narrow gummed tape.

The operator either used scissors to cut the tape or the special gumming thimble.

Thimble method.
Place thimble on one's left index finger.
Weave the beginning of tape through twin rollers either side of the water wheel.
With the tape suitably dampened, grab hold of the tape with the left thumb and second finger, pul out 6 inches or so, press the beginning of the tape at the proper position on the form, cut a suitable length with the thimble and align the tape horizontal, stick and smooth down with the thimble. A messy job - after 2 hours rostered on that position, one's fingers had 1/4" of hardened gum caked on them.
Scissor method.
Use both hands to thread the tape into and through the water wheel wetter, now gently grab the tape with your scissors causing the minutest of nicks in the side of the tape, pulling it through and placing it in position on the form. Holding down the start of tape with your left thumb, align horizontal as you slide the scissors along the length, cut where appropriate and smooth down.

Some operators did not use the thimble, but used scissors. I remember one operator who loved her food and the office kitchen was a few steps away from the gumming position. Whenever the scissors went missing from the position, the cry went up:
"I bet Philomena's using the gumming scissors to cut her bacon again!".

On the 3 direct incoming LN-BM channels designated CBM, DBM, VBM with a fourth if needed, we received on a Creed 7E with a reperforator in parallel producing a duplicate in chadded 5-unit slip. For telegrams to be telexed, the slip was wound up and paper-clipped to the paper copy. We wound slip in figure-of-eight fashion. This was done by clamping the start of the slip between first and second finger of left hand threading it over the thumb and down between the third and fourth fingers, round back of the fourth and up between the thumb and first fingers infinitum.
Telegrams not on telex would be placed on the conveyor belt for the tracing position to search: Firstly determine the rate of telegram - letter telegrams were delivered the day after handing-in so would be posted. Secondly, scan the phone book. Thirdly is it within our catchment area to be hand-delivered. Fourthly to be 'tassed' to the nearest inland telegraph office for local hand-delivery. All telephoned telegrams, except TT offices, were despatched by post as confirmatory copies in buff envelopes. All 'live' telegrams were posted in white envelopes.

Amongst the commodity businesses of our customers were the competitive leather and tea industries. Telegrams from India to Northampton and Leicester each day contained their buying and selling prices of leather hide.
Telegrams from India and Srilanka contained the daily prices obtained for tealeaf.
But we couldn't read a single word. They were in Bentley's 5 letter code. Explicit instructions from the Manager in 1954 that only senior or experienced operators were allowed to deliver these by phone to the addressee. In later years, this instruction was withdrawn.

I recall an amusing episode which became a much discussed topic over a pint or several. The saga lasted quite a few months. Umpteen cables a day originating in East Berlin (before the wall came down) were addressed to a gentleman in Llandrindod Wells. They were always signed Ursula and contained various mundane phrases such as: "I love you very much". "Want to see you again." "Think of me". "I am waiting for you dearest" ...etc. The poor postmaster at that little Welsh sub PO where we had to phone them was very philosophical as he steadfastly and dutifully wrote them out for hand-delivery. Was there a hidden KGB meaning behind them? Was it a casual acquaintance gone serious?
Only the addressee would know.

I was tearing off and checking messages on the CBM channel one morning and as I was counting the words in one, it's text stuck out. The sender was cabling someone telling them that so-and-so was 'reaching on 24th' and they were to tell the immigration authorities that the new arrival was his brother. I handed this one up to my supervisor who made a phone call.
Department EH, part of the War Department in WWII and later merged with SOE was where traffic census duties were carried out. E.H. was conveniently situated close to the Chancery system in Holborn and speculation was that it was connected to E.H. through the underground part of the sub-basement. This was quite an erie place being below river level with watertight doors every so often.

One telegram messenger lad was given a P18 (Please explain) note by the supervisor as to why he took so long to deliver a telegram. His reply was that he was only told 'to hurry back' and not to hurry there!

On our 3 direct outgoing teleprinter channels designated BMC, BMD, BMV and a fourth which I can't remember, we punched the traffic on 7P's, known to us as by the Creed designation, the Perforator 45.
The racket half a dozen of these in full swansong was almost unbearable to instrument room visitors. Conversing with your fellow operator on the adjacent channel was nigh-on impossible except for getting out of one's seat, walking over and shouting into his ear.
We fed the 5-unit chadless slip straight into the rubbish bins, no messing about with us, otherwise folk milling around would tread on it, creasing or breaking it causing the operator untold grief later with attempts to splice together the ripped halves.

International telegrams were transmitted in CCITT F31 format. Typical example.

ZCZC BMC123 F456       number line
AAPE CO GBBM 009        pilot line
BIRMINGHAM 9 7 1430 (C/R 3L/F's)       preamble line


ADDRESSEE       address line
NO 1 STREET
PERTH (C/R 3L/F's)


TEXT OF MESSAGE (C/R L/F 5spaces)       text
      SIGNATURE (C/R 3L/F's)       signature


COL 1 (C/R 10 L/F's LTR SHIFT)       collation

NNNN (10 LTR SHIFTS)


The number line and pilot line represent the message heading presented to the automatic routing equipment. AA is Australia PE is Perth, CO is ordinary rate, GB is Great Britain BM is Birmingham, 009 is number of chargeable words.
On the first leg of the message, a telegram identification group (TIG) was typed in to indicate to whom the message was to be charged, then automatically omitted by the equipment on subsequent legs.

The Service positions handled the formulating of requests (A's) for repetitions or replying to such requests from distant administrations. An ITU/Cable & Wireless codebook was our bible listing hundreds of 5 letter code groups.
The groups most often used were the ones starting with the letter "R", which was the section for undelivered telegrams. Some 3 letter Z codes were used as well for RQ's on-circuit queries such as ZCD 'collation differs'.

With any law of probability, minor, (and major) disasters could, and did happen with phonograms. Sometimes with eyebrow raising consequences. A farmer, in a remote hamlet who received the telegram: "Twenty black-faced youths despatched by rail 9.30am" may have expected a contingent of African trainees rather than the ewes which finally arrived.

Monitoring payment by public payphone for overseas telegrams was laborious because of the amount involved. Customers would arm themselves with pocketfuls of 10p coins and you'd dutifully start ticking off the tones made by coins inserted but soon lost track. One telegram sender admitted to me he wasn't the owner of the private payphone, but he'd used the key to open it up and was using the same coin all the time.

Special events, mostly sporting, were an opportunity for telegraphists to get out of the office and join the mobile team in the coach, an AEC or a Dennis, not sure. This service for the press started in April 1956 and was an acceptable part of cricket tours, motor racing, world championships, Wimbledon..etc.
Bill Bass the engineer-driver in the 70's remembered during the Australian cricket tour of 1968 when the coach was parked in the cricket grounds at Worcester. A distinguished looking man was hurrying towards the coach with a sheaf of copy to transmit to the Jamaican newspaper The Gleaner. Richardson, then at the wicket, hit a tremendous six and the ball sped towards the coach.
The gentleman, dropping his bundle of papers, made a superb catch and saved the coach's windows. The timely 'fielder' was the well-known cricketer, the late Sir Leary Constantine.
As well as point-to-point services, the mobile offered International Telex and a picture service. It saw its fair share of skirmishes. It had to be protected by a mounted policeman at the Man. Utd v Estudiantes match, was rocked in a riot at rugby matches and was struck by lightning at Lords.

The counting of words was cause for much discontentment amongst customers but perfectly understandable to us!
The phone started to ring. 'Telegraphs', was the reply. A gentleman's voice started, 'Ah yes. Now as it happens, I am going to send a telegram and would appreciate some guidance. Perhaps you might inform me if the word "lawn mower" is one or two words?'. The reply was, 'Two words'. The gentleman continued, 'Is that so. Well then perhaps you could tell me. If I went to purchase a lawn mower, would I get it in one or two parts?'
The sheer logic of the old gentleman's reasoning was unanswerable.


Birmingham OTAO

Overtime was abundant, as much as you wanted. Even on Sundays, one could volunteer for 6 hours writing out MATS tickets which were telegram accounting cards. The early weekday shift was good for O/T, rostered on 0700-1420 then 4 hours overtime, punching most of the afternoon. RSI ? Most of us suffered but did we complain......nah.
I thoroughly enjoyed my career, roaming the world telegraphically, so many characters, so many memories. Will we see again the sight of a telegram messenger boy politely doffing his cap, tendering a telegram and asking if there is a reply?      =

Larry Rice OTO1 Birmingham ITAO 1961-1982 11/10/1999 +++++++

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