The Telegraph Service - on this page.
The Inland Telegraph Service
The Overseas Telegraph Service
Electra House
Today the telephone is very much taken for granted and, together with mobile phones, faxes and e-mails, both spoken and written communications can be delivered almost immediately. However, it wasn't so long ago that the Telegram was the standard way to send important written messages over a distance in a short space of time... This new section will take a look at the growth of Telegrams/Phonograms and the developments in the Telegraph and Telex Services. Pages will be added gradually to build up an historical record. If you have any memories to add, please get in touch. With special thanks to Larry Rice, Tony Hawkins and Rodger Bean. |
The British Telegraph Service ZCZC The General Post Office took over the telegraph services from the then existing private telegraph companies in 1870, thereafter the telegraph service was rapidly developed throughout the length and breadth of the country. Morse key and sounder and later Charles Wheatstone's ABC telegraph were the instruments of early telegraphy. In 1897 Frederick George Creed came up with an idea for a revolutionary telegraph machine. Many designs later, the General Post Office placed an order for 12 machines which consisted of a tape perforator operated by compressed air and controlled by a keyboard similar to that of a typewriter. The first teleprinter used in the British public telegram service was the Creed model 3, a combined start-stop transmitter/receiver. No carriage-return (C/F) or line-feed (L/F) was needed also a space bar was omitted. The Figs bar and Ltrs bar each had a space character built in so telegram users had to accept a space before and after a change of shift. This was eventually replaced by the teleprinter number 11B (Creed model 47) with the introduction of teleprinter automatic switching. This teleprinter was used in conjunction with a dial unit containing switching relays and operating at +80 and -80v. Power supply for the motor was 160vdc. In the larger offices, both the relay and motor supplies were taken from the main office +-80v battery being float-charged from a rectifier installation so that service was un-interrupted by any mains failure. Although we had such battery supplies, they did not have the capacity to supply current for all the teleprinters so could not handle prolonged power strikes which brought our office to a halt apart from phonograms - we could only run a dozen fairy lights on it! Larry Rice OTO1 Birmingham ITAO 1961-1982 11/10/1999 +++++++ |
The Inland Telegraph Service |
The network was based upon a number of fully interconnected zone-switching centres, supplemented by a number of area centres each connected to the appropriate parent-zone switching centre for access to the network. A system of dialling codes differed for each exchange area so digits dialled were not uniform over the network. A national directory was used and the selection of a particular telegraph office showed the name or letter code of the exchange which served it, together with the exchange number, usually three digits. For example, for my old office Birmingham; the code BM531 designated a particular office connected to the Birmingham exchange. So, suppose the routing code to reach the Birmingham switching centre from London is 31, the telegraphist would dial 31-531. As on Telex, if that office was engaged, the caller would receive the code OCC (occupied) or the answerback-code BM531 if the destination office was free to receive traffic. An alternative routing would have been available if desired. For example, the alternative routing to the same office may have been 346-531. There was also a waiting facility available. A queue could have been formed for one or two calls, the waiting time being limited to 30-60s. If a line became free during this period, it would be seized by the first waiting call. If, on expiry of the waiting period a line has not become free, the waiting call would have been automatically rerouted to an overflow teleprinter within the main telegraph office which served the destination office. The procedure to send a telegram via the TAS network started by the telegraphist pressing the calling button. A white 'proceed-to-select' lamp would light up and the teleprinter motor would start. the distant number would be dialled and in a couple of seconds, if the call was extended through to the destination, the distant answerback-code would be received automatically. This caused the white 'proceed-to-select' lamp to go out and the green pilot lamp at the top of the dialling unit to come on. The "here-is" key was pressed, the telegraphist typed in duplex mode so no local copy. After the telegram had been typed, the "who-are-you" key was pressed printing out the distant answer-back to verify the two teleprinters were still connected, the "here-is" key was sent and the connection was then broken by pressing the clear button. The two distant answerback codes are gummed onto the telegram form to pass any later scrutiny, the operator signs the form and time of transmission. A telegraphist did not have to be in attendance at the teleprinter to receive a telegram but certain safeguards were built-in, such as a paper-alarm fault or the distant office pressing the bell key to bring a telegraphist to the machine. When transmitting a telegram to a page-receiving telex subscriber from an 11B tape teleprinter, the operator typed with no local copy so an end-of-line lamp was provided which glowed shortly before the nominal 69 characters had been typed to remind the telegraphist to press carriage-return and line-feed. When an office closed for the evening, weekend etc, the telegraphist operated the Out-Of-Service key which allowed further traffic to be automatically routed to their parent night-appointed office. Sub post offices, known as telephone-telegraph (TT) offices, would accept incoming telegrams over the phone from a telegraph office for delivery in their area (many grumbles were noted from Postmasters saying "Oh heck, they're miles out of town!") and accept originating telegrams over the counter for onward transmission by phone to their parent telegraph office. In the 1950s, there were upwards of 12,000 telegraph offices; almost all of them able to accept telegrams over their counters. Fridays were a busy day with telegraph money orders by the hundreds destined for Ireland on pay day. Saturday was as busy with all the wedding telegrams that the mischievous messenger lads hoped for a good tip. The Instrument room housed all the circuits and associated equipment, the phonogram and TT positions were, if possible, housed separately. The circulation point was at the end of a conveyor belt and was the central area of all outgoing telegrams to be routed according to destination. This was the 'hub' of the office and I always enjoyed my shift on that position. Incoming telegrams were received by the gummists, sticking incoming gummed tape onto the form, checking number of words, collation, signing off and despatching down the conveyor belt. Upon arrival at the tracing position, the telegraphist would decide if the message was to be telephoned, telexed, posted or hand-delivered. Larry Rice OTO1 Birmingham ITAO 1961-1982 11/10/1999 +++++++
POST OFFICE Overseas Telegraph Service
Central Telegraph Office of the Overseas Telegraph Service. Electra House was the busiest telegraph centre in the world and together with Cardinal House, they were at the hub of the world's international telegraph network. Not only did they handle all British originated traffic, but they also acted as the clearing house for the many telegrams which were received in London for onward transmission to destinations around the globe, this tradition is being maintained today. Larry Rice OTO1 Birmingham ITAO 1961-1982 11/10/1999 +++++++
ELECTRA HOUSE Electra House was the busiest telegraph centre in the world and together with Cardinal House, they were at the hub of the world's international telegraph network. Not only did they handle all British originated traffic, but they also acted as the clearing house for the many telegrams which were received in London for onward transmission to destinations around the globe, this tradition is being maintained today.
The Early Days of Room 2 In the heyday of telegrams, it was said that an Electra House telegraph operator need only to wait outside Room 2 for a few minutes before commencing duty and in all probability he would see the overseas circuit on which he was listed to perform his duty, pass by on an engineering trolley en-route to or from another floor. There is an element of truth to this story as the advents of the OTRU, MRC and CP9 indeed wrought many changes in the configuration of the Electra House overseas circuits, but despite them all, Room 2 retained those circuits longer than most calling for operator expertise combined with the personal touch. During its lifetime, the room's acoustic ceiling tiles, which were very receptive to a well aimed paper dart, were also bombarded with the whole gamut of telegraphic sounds - morse keys, buzzers and sounders, undulators with handmade paper amplifiers and countless types of keyboards, autoheads and reperforators; each had their own special sound. To all this add the constant backdrop of operating commands such as ZBY, ZRA, QRM, QRX, RIJAG, POMDU and others which were suited for the occasion but not found in any code book. It's no wonder that these tiles fell off occasionally!
Room 2 from its humble beginning and later known as the MSU, eventually expanded to full stature to house at one time or another most of the overseas telegraph circuits terminating at London. The chaps working there were the elite squad and one always bowed to the utterances of its hallowed staff, the senior service - as most of them probably ex morse operators. It was the largest operating room in the building. The Early Days of MSU Room 2 and others had these overhead air cooling ducts which deluged the operators with cold air in the wintertime. Some joker discovered that tissue paper out of the copier machines made an excellent bung - the outlets of this crude air conditioning unit were shaped like a long cone with the air being blown out of the narrow end. One morning, in Room 2, they had bunged up every single nozzle and everyone sat back happily to regain a bit of body warmth. After an hour or so, the pressure in the ducts built up so much that these bungs were suddenly ejected all over the room making a racket akin to a giant pop-gun and sending everyone diving for cover with the initial fright.
Rcvg on an early DC3-those water wheels lasted 50 years! The 'characters' were there, some with spurs of gummed slip and urgent labels stuck on the backs of their shoes and paper daggers affixed to their jackets - they were the night staff. Alcoholic pick-me-ups were on hand at the bar in the corner of the canteen so no need to visit the Cheshire Cheese, only a few yards walk away from the back door.
Early Traffic Distribution
OTRU Consoles The opening of the Message Relay Centre (MRC), Cardinal House in November 1967, taking over from the pioneer in torn-tape systems the OTRU, was poignantly celebrated by a hand-written piece of paper on the notice-board: "Good luck to the Emma C, and all who sail in her". Around that time, coal trains used to run through the Snow Hill tunnel when exiting Faringdon Street station underneath one end of Cardinal House building, producing a mini earthquake in the top floors. But all did not fare well for the MRC. Within a very few weeks, technical difficulties caused plans to be abandoned to extend the capacity of MRC therefore reopening OTRU. OTRU was retrieved from mothballs, like an old battleship, restaffed and wound up again in 1969 for a second lease of life.
The Last Days of the MSU The CP9 programme which segregated Electra House operating floors into units took effect in February 1973. Room 2 was re-named the Manual Switching Unit (MSU) and survived for 2 more years before the Telegram Retransmission Centre (TRC) arrived and VDU's. GOODBYE MSU by E.V. Neighbour The MSU is closing fast With circuits closing day by day But what was that I heard just now? How fast the years have slipped away Protected circuits filtered in With systems new we battled on Automation came our way We overcame those problems We then got nicely settled The staff were widely scattered The planning staff were hard at work Farewell my friends I'll miss you all I regret never actually working there but worked into "E.H." telegraphically for 20 years. On my few visits there, it had a tremendous 'feel' about the place, we heard stories about telegraphists being 'signed on' by their workmates and were not missed through the whole of their shift and operators regularly doing a rostered night shift and then a day shift on overtime, night after night. Sadly, 1999 witnesses Electra House Victoria Embankment a ghost of what it was, a mere shell of a building, lonely and forlorn. Larry Rice OTO1 Birmingham ITAO 1961-1982 11/10/1999 +++++++ Recollections from a few people who worked at Electra House. Tony Hawkins recalls.... When I worked in Electra House (1968-69), it was the largest telegraph office in the world. Spread over six floors everything was, of course, manual. To give you an idea of the time - there was a 'fax' machine, which transmitted and received for Reuters and Associated Press. Two drums, one for transmission and the other for receiving. There were no computers; the tubes, 'Lamson' tubes were used to pass messages from floor to floor. They were not the main method of transferral though, that was done by belts which took the telegrams from zone to zone. I remember, we had long long grips to reach up and capture any that got stuck; quite a rare occurrence, actually! I could tell you some stories re 'service msgs' which nearly caused diplomatic incidents: As an example, I once relayed a message, it was addressed to Suva (Fiji) - I mis-spelt it, Suba. It took 6 weeks to bounce back from the jungle. I got away with a severe reprimand. The telegram was, of course, about stock prices etc. Couldn't have been 'Happy Birthday!' As I recall, there were the following rates... Urgent Min 8 words Normal 8 LT 22 words, but half the price of normal. GLT 8 words, but no codes. Rules and regulations were strictly applied, there was little tolerance for mistakes. On promotion to supervisor, one of the OTO's (Overseas Telegraph Officers) was nicknamed 'skinner' because he liked to issue 'skins'-discipline forms! There were other offices in London, Cardinal House for one. A lot of people wanted to get out of EH. I loved the place. It was, at the time awe-inspiring. The beginning of the end I guess, was the OTRU (Overseas Telegrams Relay Unit). Where a pilot line was inserted which gave the route destination to electronic switching. The guys on there never communicated with anyone, they just punched out endlessly. This was used at the time for some cities in Europe. The rest of the circuits were a receiver and transmitter. Telegrams were stamped with a number, punched out on a creed machine along with any others for that particular circuit, then the tape was placed in the transmitter. Logs had to be kept and a service test message sent if there was no activity in 15 minutes. I am afraid once I had finished my training I was off to the commercial world. It wasn't nearly so interesting though. I eventually moved back into the technical side of comms., so I have seen both sides. Electra House has had an interesting and somewhat veiled history. I would love to see some pictures of the old place; we were not allowed to take photographs! See more photos from Electra House.
Bob Roberts adds... I was an OTO at Electra House between 1960-68. Great times. I remember the debacle of the commissioning of OTRU. It became known as the 'OverTime Restoration Unit'. Michael Vick recalls... I worked in EH from 1967 more or less continually until 1984, the last few years I was an instructor at the ITTS - it used to be called the SID, Station Instruction Department. I still work at BT but all I can say is nothing compares to the happy days spent at EH. Couple of things. The OC known as "skinner" was a chap called Eddie Price, I worked with him when I was in room 2. He was OK, as straight as they came and I liked working with him. Other thing was the picture of the chap on the SARPs* at the MRC (worked there for 8 happy months just before it shut, even though I was press ganged into going ). His name is W A R Smith I remember him as a supervisor at EH where for some unknown reason he was known as "Quantas" Although EH is sadly no longer there I often pass it and think back to the happy years I had there, it really was a wonderful place to work and I miss it a lot. * SARPs - Semi Automatic Routing Positions - They were part of the MRC in front of which the OCs sat at the control panel. This gave a nice view of Farringdon Station!! |
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